Get your tech working.
Get back to what matters.

Personal setup and troubleshooting for computers, phones and tablets, smart-home devices, and more—for your home, home office, or small business.

What do you need help with?

Not sure? Tell us what’s happening

Serving Walnut Creek and nearby communities.

Simple, upfront pricing

Local help, with the price agreed before we start.

$149 per hour on site

1-hour minimum

On-site tech setup & troubleshooting

We confirm the scope and total price before you book.
Additional work only with your approval.

Request help
A sunlit workspace with a laptop, phone, smart speaker and printer
  1. Tell us the problem
  2. Confirm scope & price
  3. Get help
Kyle Stephens, founder of Service Boost

Hi, I’m Kyle.
You’ll work directly
with me.

I’ll help get your technology working together, from setup to troubleshooting.

Walnut Creek, California.

Frequently asked questions

What can you help me with?

I help with Wi-Fi, computer and workspace setup, software and email issues, printers, phones, tablets, and compatible smart-home devices. Tell me what you’re trying to do and I’ll confirm whether it’s something I can help with.

Do you help homes and small businesses?

Yes—homes, home offices, and small businesses. For equipment managed by your employer, your IT team’s authorization is needed before changes are made.

How much does support cost?

On-site support is $149 per hour, with a 1-hour minimum. Share the issue, the devices involved, and your city or ZIP code. I’ll confirm the scope and total price before you book. If the work needs to go beyond what we agreed, I’ll ask for your approval before continuing.

Can you help remotely or come to me?

I’m based in Walnut Creek, California, and offer on-site visits within about a 30-minute drive. Travel time depends on your address and traffic. Include your city or ZIP code and what you need help with so we can confirm whether an on-site visit or remote support is suitable, along with availability, before booking.

Which cities do you serve?

Service Boost offers on-site tech help in Walnut Creek, Pleasant Hill, Concord, Lafayette, Orinda, Moraga, Alamo, Danville, Martinez, Clayton and San Ramon. Visits are by appointment, with coverage confirmed for your address before booking.

How soon can I get help, and how long will it take?

Visits are by appointment only. Timing depends on the issue, the equipment, and availability. I’ll discuss the likely time needed when we confirm the scope. Sending a request starts that conversation; it doesn’t reserve an appointment.

Do I need to buy new equipment first?

You don’t need to buy anything before getting in touch. Share the make and model of your devices if you know them. We’ll discuss compatibility and whether any replacement equipment is needed before you make a purchase.

Will you need my passwords or access to my files?

Please don’t send passwords in the request form, by email, or by text. You enter your own credentials. We’ll discuss any access needed for the agreed work, and you should back up important files before changes are made.

What if the issue needs a repair specialist or my internet provider?

I provide setup and troubleshooting, rather than internal hardware repairs, data recovery, electrical work, or fixed wiring. If the issue falls outside that scope, I’ll explain what I found and the next steps. Not every issue can be resolved in a support session.

Ready to get your tech working together?

Get tech help